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Modifying a Vendor Account

As an alio Vendor Portal administrator with permission to modify vendor accounts, you can perform the following tasks:

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Displaying the Vendor's Account Details

Click a name in the Vendor Listing grid to display and, optionally, modify that vendor's account. The Vendor Account Details page appears.

This page has two sections:

The following table defines each field in the Personal Information section.

Field

Definition

Vendor No

This field displays the vendor's alio identification number. The vendor's number is defined in alio program FMVEN01A.FMX – Vendor Master.

Vendor Name

This field displays the vendor's name. The vendor's name is defined in alio program FMVEN01A.FMX – Vendor Master.

The following table defines each field in the Account Information section.

Field

Definition

User Name

This field displays the alio Vendor Portal user name entered by the vendor when the vendor created their alio Vendor Portal account.

E-mail

This field displays the vendor's e-mail address entered by the vendor when the vendor created their alio Vendor Portal account.

Inactive

A check mark in this field identifies the vendor account as inactive.

Locked

A check mark in this field indicates the vendor account is locked out of the alio Vendor Portal.

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Modifying a Vendor Account

  1. Click the Vendors button in the Navigation Menu.

  2. Enter the filter criteria to search for the vendor account to be updated.

You can filter the records by Vendor Status or click the Filter button to display the filter criteria fields.

  1. Click the Name of the vendor to display the Vendor Account Details page.

  2. If applicable, modify the User Name and/or E-mail address for this vendor account.

  3. Click to select the appropriate check boxes.

  1. Click the button to update the vendor account.

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Locking/Unlocking a Account

Follow these steps to unlock a vendor account. A vendor account will automatically lock after the vendor exceeds the number of failed login attempts defined on the Account Preferences page.

  1. Click the Locked Vendors link on the Admin Home page.

  2. Enter the filter criteria to search for the vendor account to be unlocked.

Click the Filter button to display the filter criteria fields.

  1. Click the Name of the user to display the Vendor Account Details page.

  2. Under Account Information, the Locked check box is populated with a check mark. Click to clear the Locked check box.

  3. Click the button to unlock the vendor account.

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Follow these steps to lock a vendor account. A vendor is prevented from accessing alio Vendor Portal when their account is locked.

  1. Click the Vendors button in the Navigation Menu.

  2. Enter the filter criteria to search for the vendor account to be locked.

You can filter the records by Vendor Status or click the Filter button to display the search criteria fields.

  1. Click the Name of the vendor to display the Vendor Account Details page.

  2. Under Account Information, click to select the Locked check box.

  3. Click the button to lock the vendor account.

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Sending a Reset Password Link

Follow these steps to send an e-mail containing a Reset Password link to a vendor. Use the E-mail Setup link on the Admin Home page to customize the Reset Password e-mail message sent to the vendor.

  1. Click the Vendors button in the Navigation Menu.

  2. Enter the filter criteria to search for the vendor that will receive the Reset Password e-mail message.

You can filter the records by Vendor Status or click the Filter button  to display the search criteria fields.

  1. Click the Name of the vendor to display the Vendor Account Details page.

  2. Click the E-mail Reset Password Link link. The vendor will receive an e-mail message with a link that allows the vendor to reset the password after correctly answering a personal question.

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Inactivating/Activating a Account

Follow these steps to inactivate a vendor account. An inactive vendor account is prevented from accessing alio Vendor Portal. You can list inactive vendors in the Vendor Listing grid.

  1. Click the Active Vendors link on the Admin Home page.

  2. Enter the filter criteria to search for the active vendor account to be inactivated.

Click the Filter button to display the search criteria fields.

  1. Click the Name of the vendor to display the Vendor Account Details page.

  2. Under Account Information, click to select the Inactive check box.

  3. Click the button to inactivate the vendor account.

Follow these steps to activate a vendor account. A vendor account must have an active status to access the alio Vendor Portal.

  1. Click the Inactive Vendors link on the Admin Home page.

  2. Enter the filter criteria to search for the inactive user account to be activated.

Click the Filter button to display the search criteria fields.

  1. Click the Name of the vendor to display the Vendor Account Details page.

  2. Under Account Information, click to clear the Inactive check box.

  3. Click the button to activate the vendor account.

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Deleting a Vendor Account

Follow these steps to remove a vendor account from the alio Vendor Portal database.

  1. Click the Vendors link on the Admin Home page.

  2. Enter the filter criteria to search for the vendor account to be deleted.

You can filter the records by Vendor Status or click the Filter button to display the search criteria fields.

  1. Click the Name of the vendor to display the Vendor Account Details page.

  2. Click the Delete Vendor Account link at the top of the page. A confirmation message appears: "Are you sure you want to delete this vendor account permanently? If you are not sure, inactivate the account to keep the vendor from logging into Vendor Portal."

  3. Click the button to permanently delete the vendor account.

Click the button to close the message without deleting the vendor account.

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