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Modifying a User Account

As an alio Vendor Portal administrator with permission to modify user accounts, you can perform the following tasks:

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Displaying the User Account Details

Click a name in the User Listing grid to display and, optionally, modify that user account. The User Account Details page appears.

This page has two sections:

The following table that defines each field in the Personal Information section.

Field

Definition

Employee No

This field displays the employee's alio identification number. The employee's number is defined in alio program HMEMP01A.FMX – Employee Master.

First Name

This field displays the employee's first name. The employee's first name is defined in alio program HMEMP01A.FMX – Employee Master.

Middle Name

This field displays the employee's middle name. The employee's middle name is defined in alio  program HMEMP01A.FMX – Employee Master.

Last Name

This field displays the employee's last name. The employee's last name is defined in alio program HMEMP01A.FMX – Employee Master.

Employment Status

This field displays the employee's current employment status (e.g., Full Time Salaried, Part Time Salaried, Terminated, etc.). The employee's employment status is defined in alio program HMEMP01A.FMX – Employee Master.

Time Reporting Group

This field displays the primary time reporting group (TRG) to which the employee belongs (if applicable). Time reporting groups are assigned to an employee in alio program HETRG01A.FMX – Employee Time Reporting Groups.

The following table that defines each field in the Account Information section.

Field

Definition

User Role

This field displays the user role to which this user is assigned.

Note: You must go to the User Role Details page to change this value to System Administrator or remove the System Administrator role.  If you are an ESP user and need to make other changes to user roles, you will need to log in to ESP to make those changes.

User Name

This field displays the current alio Vendor Portal user name assigned to this user. This user name is entered when the user creates an alio Vendor Portal administrator user account. If the district has implemented LDAP, the user's network user name displays.

E-mail

This field displays the e-mail address used when the user created their account

Inactive

A check mark in this field identifies the user as inactive.

Locked

A check mark in this field indicates the user is locked out of the alio Vendor Portal.

Vendor Portal Access

A check mark in this field means the user was granted access to the alio Vendor Portal application.

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Modifying a User Account

  1. Click the Active Users link on the Admin Home page.

  2. Enter the filter criteria to search for the user account to be updated.

If necessary, click the Filter button to display the search criteria fields.

  1. Click the Name of the employee to display the User Account Details page.

  2. If applicable, modify the User Name and/or E-mail address for this user account.

  3. Click to select the appropriate check boxes.

  1. Click the button to update the user account.

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Locking/Unlocking a User Account

Follow these steps to unlock a user account. A user account will automatically lock after the user exceeds the number of failed login attempts defined on the Account Preferences page.

  1. Click the Locked Users link on the Admin Home page.

  2. Enter the filter criteria to search for the user account to be unlocked.

If necessary, click the Filter button to display the search criteria fields.

  1. Click the Name of the user to display the User Account Details page.

  2. Under Account Information, click to clear the Locked check box.

  3. Click the button to unlock the user account.

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Follow these steps to lock a user account. A user is prevented from accessing alio Vendor Portal when the user's user account is locked.

  1. Click the Users link on the Admin Home page.

  2. Enter the filter criteria to search for the user account to be locked.

If necessary, click the Filter button to display the search criteria fields.

  1. Click the Name of the user to display the User Account Details page.

  2. Under Account Information, click to select the Locked check box.

  3. Click the button to lock the user account.

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Sending a Reset Password Link

Follow these steps to send an e-mail containing a Reset Password link to a user. Use the E-mail Setup link on the Admin Home page to customize the Reset Password e-mail message sent to the user.

This option is not available if your organization is using LDAP authentication; however, it is available if your organization is using LDAP authentication and allows users assigned a specific employment status in alio to access alio Vendor Portal using their alio Vendor Portal user name and password, e.g., a terminated or inactive employee.

  1. Click the Users link on the Admin Home page.

  2. Enter the filter criteria to search for the user that will receive the Reset Password e-mail message.

If necessary, click the Filter button  to display the search criteria fields.

  1. Click the Name of the employee to display the User Account Details page.

  2. Click the Email Reset Password Link. The user will receive an e-mail message with a link that allows the user to reset their password after correctly answering one of the their personal questions.

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Inactivating/Activating a User Account

Follow these steps to inactivate a user account. An inactive user account is prevented from accessing alio Vendor Portal. You can list inactive users in the User Listing grid.

  1. Click the Active Users link on the Admin Home page.

  2. Enter the filter criteria to search for the active user account to be inactivated.

If necessary, click the Filter button to display the search criteria fields.

  1. Click the Name of the employee to display the User Account Details page.

  2. Under Account Information, click to select the Inactive check box.

  3. Click the button to inactivate the user account.

Follow these steps to activate a user account. A user account must have an active status to access the alio Vendor Portal Administrator Interface.

  1. Click the Inactive Users link on the Admin Home page.

  2. Enter the filter criteria to search for the inactive user account to be activated.

If necessary, click the Filter button to display the search criteria fields.

  1. Click the Name of the employee to display the User Account Details page.

  2. Under Account Information, click to clear the Inactive check box.

  3. Click the button to activate the user account.

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